About backup is not working

Items to verify when auto backup is not working.

Applies to all instrument software.

Problem: Auto Backup is not working

Possible Cause(s):

  • Embedded Software: the instrument should be On at the time of the backup
  • External PC Software: the software must be running in the PC and must be connected to the instrument.
  • Backup location is on the Network: the user whose credentials are used for mapping the network drive should have the following Windows permissions on the network folder.
    • Read & Execute
    • List Folder Contents
    • Read
    • Write