Blue Screen is displayed on Autopol

Autopol instruments running Windows embedded Standard 7) may shows a blue screen.

The steps provided below apply to Autopol, any version, operating system: WES7 (Windows Embedded Standard 7).

It does NOT apply to instruments running Windows 10 IoT.


Problem: 

The instrument shows a blue screen like the one below. 

 

Cause: The reason for this is that the instrument was restarted before installing the software.

  1. Connect a USB keyboard and mouse to the instrument.
  2. Turn off the instrument and turn it on after 10 seconds.
  3. Hit F8 key continuously several times before Windows loads.
  4. A new DOS-like screen will come up with multiple options.
  5. Select ‘Safe mode with command prompt’ option.
  6. In the command prompt, type
    “copy c:\windows\system32\cmd.exe  c:\autopol\ShellLauncher.exe”.
    This is to make command prompt as shell launcher.
  7. Turn off the instrument and turn it on after 10 seconds.
  8. Instrument will come up with command prompt window. (It is the shell launcher now)
  9. Type ‘explorer’ in command prompt and press enter key to launch ‘Windows Explorer’.
  10. Minimize Windows explorer.
  11. Close command prompt window.
  12. Maximize Windows explorer.
  13. Navigate to C:\Autopol folder and delete ‘ShellLauncher.exe’
  14. Install Autopol software from USB.
  15. Turn off the instrument and turn it on after 10 seconds.